Two different identity controls
Texas online notarization commonly uses credential analysis and identity proofing. Credential analysis evaluates a government-issued identification credential using approved technology. Identity proofing may use dynamic knowledge-based authentication (KBA), which generates questions from public and proprietary data sources.
The notary does not create or see your answers
The third-party provider delivers the questions and evaluates the result. The notary does not choose the questions, supply answers, or override the provider. Aligned Print & Scan should never ask you to disclose KBA answers.
If a check is unsuccessful
An unsuccessful result is not a character judgment and Aligned Print & Scan does not speculate about the reason. Follow the platform's neutral instructions. A permitted retry, correction of an input error, or an in-person notary appointment may be available, but no outcome is guaranteed.
Frequently asked questions
Can Aligned Print & Scan tell me why I failed KBA?
Aligned Print & Scan generally receives a result, not the underlying personal-data rationale, and cannot override it.
Can someone help answer the questions?
No. The signer must complete identity proofing independently.
Is a photo ID still needed?
Credential analysis generally requires an acceptable government-issued identification credential.