Questions
Frequently Asked Questions
Answers to common questions regarding Remote Online Notary services, mobile appointments, document support, scheduling, and identification requirements.
Remote Online Notary services allow notarizations to be completed securely online through a live audio-video session with a Texas commissioned Remote Online Notary.
In many cases, signers may be located outside Texas while the notary remains physically located within Texas, subject to applicable laws and platform requirements.
You will need a camera-enabled device, stable internet connection, valid government-issued identification, access to email or text verification, and a quiet, well-lit environment.
Yes. Texas law requires Remote Online Notary sessions to be recorded and retained for a specified period.
Appointments may take place at homes, offices, hospitals, care facilities, coffee shops, or agreed meeting locations.
Accepted identification may include a driver license, state ID, passport, or other government-issued photo identification permitted under Texas law.
Yes. Printing and document support services may be available by request.
No. Aligned Print & Scan is not a law firm and does not provide legal advice or legal document drafting services.
Completed notarizations and certain RON platform fees are generally non-refundable once services begin.
Yes. Texas law requires refusal in certain situations, including inability to verify identity, suspected coercion, incomplete documents, or lack of awareness or understanding.